At Tinto speciality coffee we aspire to offer our beloved customers the best experience in every aspect so we aim to deliver you our premium products via trusted shipping service companies.

Shipping policy

Order processing

Orders are processed and packaged to be handled to a courier within 24-48 hours from submitting your order, if any unexpected event or delay occur we shall contact you.

Shipping time

Shipping time varies from a region to another on a basis set by the shipping company.

Cairo and Giza orders are usually delivered within a range of 2-3 days

Alexandria, Delta and canal governorates orders are usually delivered within 2-5 days.

Upper Egypt and other regions may take from 4-10 days.

PS: Any delay due to wrong or misleading shipping information are solely the customers responsibility, delays due to national or unexpected events or holidays are not our responsibility.

Shipping fees

Shipping fees vary from one region to another and the rates are set by the shipping services company. Shipping fees will appear to you on the check out page based on the delivery location information you choose.

Return and Exchange 

For any return or exchange requests refer to the return and exchange policy page.